Summary
- Currently serves as Senior Data Analyst for Citizen Soldier for Life, a comprehensive life wellness program administered by the National Guard Bureau.
- Served as Project Manager for the National Resource Directory (NRD), a product of the Departments of Defense (DoD), Veterans Affairs and Labor.
- Assists in implementing Scrum frameworks for Agile methodologies into DoD IT processes.
- Collaborates with government and non-government stakeholders to advance IT services on behalf of government entities having saved more than $40m in contractual expenditures since 2013.
- Maintains experience with a wide variety of IT processes, technical documentation, contracting business proposals, software modules and tech platforms including responses to requests for proposal, gap analysis, Google Analytics, Adobe Creative Suite and more.
Experience
Senior Data Analyst, Patriot Enterprises
Alexandria, VA............................................................................. October 2017-Present
- Manages data for entire program of more than 300 team members on behalf of client.
- Packages data for presentation and presents to National Guard Bureau Chief.
- Assists PM in managing budget of more than $17m across 54 states/territories.
- Creates advanced algorithms to assess performance of teams in given environment austerity levels.
Project Manager, Armed Forces Services Corporation
Alexandria, VA............................................................................. July 2013-October 2017
- Supervises team activities and develops strategy for content acquisition and delivery to fulfill contractual statement of work.
- Collaborates with partners and key stakeholders to increase program visibility and support governmental efforts across departmental boundaries.
- Manages backlog and oversees NRD-related component of agile development framework within eBenefits.
- Oversees quality assurance processes to ensure accurate and operational content, including annual re-assessment of all site content.
- Monitors team performance and conducts training to improve operational procedures.
- Uses Google Analytics to provide key metrics, improve site performance and user experience, and inform site development.
Content Coordinator, Concepts Inc.
Alexandria, VA............................................................... September 2012-July 2013
- Developed content for the National Resource Directory including copying, editing and proofreading all web content.
- Coordinated online projects across Department of Defense program elements.
- Worked with in-house research and analytics team to coordinate partner participation.
- Collaborated with key stakeholders to increase program visibility and elevate user experience.
- Implemented quality assurance processes to ensure content remained accurate and operational.
Communications Coordinator, Concepts Inc.
Bethesda, MD........................................................................................... 2011-2012
- Provided graphic design support to integrate site functionality and branding into print and online materials.
- Edited and published hundreds of internal and external documents accelerating communications efforts.
- Served as the primary contact for webmaster emails to the NRD and Veterans Job Bank, responding to more than 1,000 user-generated emails.
Public Affairs Operations NCO, U.S. Army
Ft. Stewart, GA/COB Speicher, Iraq........................................................ 2009-2011
- Sustained public affairs operations as the PA representative for the Joint Operations Center on Contingency Operating Base Speicher, Iraq.
- Provided critical public affairs guidance to the Chief of Operations during pivotal operational developments.
- Assisted in embedding more than 100 media representatives from major media outlets.
Military Editor of The Frontline, U.S. Army
Ft. Stewart, GA....................................................................................... 2008-2009
- Edited the official newspaper for Ft. Stewart, imparting relevant information to Soldiers, their families and the surrounding communities.
- Authored numerous articles, taking accompanying photographs, covering a variety of topics relating to the 3rd Infantry Division or Ft. Stewart.
Public Affairs Specialist, U.S. Army
Heidelberg, Germany............................................................................ 2006-2008
Education
B.A, Radio, Television and Film, University of North Texas, Denton, TX........... 2005
Specialized Training
Public Affairs Specialist Course, DINFOS, Ft. Meade, MD.................................. 2006
Warrior Leader Course, 7th Army NCO Academy, U.S. Army Germany............. 2008